Privacy policy

Privacy Policy

Last Updated: October 29, 2026

Everglowww, operated by ZENFLAVOR LLC ("we," "us," or "our"), respects your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://everglowww.com, place an order, or contact our customer support team.

1. Information We Collect

Depending on your interactions with our website, we may collect the following information.

Personal and Contact Information

Full name
Email address
Telephone number
Billing address
Shipping address

Order Information

Products purchased
Order history
Transaction amounts
Returns and refunds

Payment Information

Payments are processed through payment service providers. We may receive limited payment details and transaction confirmations necessary to manage purchases.

Technical Information

IP address
Browser and device information
Website usage information
Cookies and similar tracking information

Customer Communications

Product inquiries
Customer support requests
Feedback
Return and refund communications

2. How We Use Personal Information

We may use personal information to:

Process and fulfill orders.
Arrange shipping and delivery.
Provide customer support.
Manage returns and refunds.
Send order-related communications.
Improve website functionality.
Maintain security and prevent fraud.
Comply with applicable legal obligations.
Send promotional communications where permitted.

3. Sharing Personal Information

We may share information as necessary with service providers, including:

Ecommerce platform providers.
Payment processors.
Shipping and fulfillment partners.
Customer support providers.
Website hosting and security providers.
Analytics and advertising providers where applicable.
Government authorities where legally required.

We do not sell personal information for monetary compensation.

Certain analytics or advertising activities may qualify as a sale, sharing, or targeted advertising under applicable privacy laws. Where required, we will provide appropriate notices and opt-out mechanisms.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Maintain shopping cart functionality.
Support secure checkout.
Remember user preferences.
Analyze website performance.
Support advertising activities where enabled.

You may manage certain cookies through browser settings and available website privacy controls.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet-based system can guarantee absolute security.

6. Data Retention

We retain personal information for as long as reasonably necessary for order fulfillment, customer service, accounting, legal compliance, security, and dispute resolution.

Retention periods vary according to the type of information and applicable requirements.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to personal information.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Opt out of certain marketing communications.
Opt out of qualifying sales or sharing of personal information and targeted advertising.
Exercise other applicable privacy rights.

To submit a privacy request, please contact service@mallvic.com.

We may need to verify your identity before processing certain requests.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

8. Marketing Communications

You may unsubscribe from promotional emails using the unsubscribe instructions included in those messages or by contacting customer support.

Transactional messages related to existing orders may still be sent.

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware of such collection without appropriate authorization, we will take steps to delete the information as required by law.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of websites we do not operate.

11. International Data Processing

Personal information may be processed by service providers located outside your state or country of residence, subject to applicable legal requirements.